Advantages

Banking with Adelaide Bank has many advantages such as competitive interest rates on savings accounts and access to a wide range of banking products. Additionally, customers can take advantage of their 24/7 customer service line for support when needed. The main disadvantage is that the bank does not have as many branches or ATMs compared to some of its competitors.

Security

Adelaide Bank takes security seriously and has implemented several measures to protect customers’ data and money from fraud or theft. All online transactions are protected by encryption technology while all customer data is stored securely in accordance with Australian privacy laws. Customers can also opt-in for additional security features such as two-factor authentication for added protection when logging into their account online or making payments via phone or internet banking platforms.

Customer Service

Adelaide Bank provides multiple customer service options including an online help centre with FAQs, email support and a 24/7 telephone line for more urgent queries or concerns regarding their account details or transactions made through the bank's platform. The bank's opening hours vary depending on location but generally open from 9am - 5pm Monday - Friday (excluding public holidays). In terms of size, Adelaide Bank has an extensive branch network throughout Australia along with thousands of ATMs available nationwide which customers can use free of charge regardless if they are from another bank or not.